Big Screen Support

Contact us

Email support@homefield.tv with your Home Field account email, your TV model, and the camera name if it helps. We usually reply within one business day.

Set up and pair your TV

1. In the Ring app, open Menu → Apps and connect Home Field Big Screen. Choose which cameras and doorbells to share.
2. On your TV, install Home Field Big Screen and open it: from the App Store on Apple TV (tvOS 17 or later), or from the Amazon Appstore on Fire TV (Fire OS 6 or later). The TV shows an 8-character pairing code.
3. On your phone or computer, go to homefield.tv/pair, sign in with your email, and enter the code.
4. Within a few seconds the TV opens a live grid of your shared cameras.

You never type a password on the TV, and the TV never holds your Ring credentials.

Watch live

• Grid: every shared camera appears as a live tile with its name and online status.
• Full screen: select a tile to open that camera full screen. Audio plays only in full screen. Press Back to return to the grid.
• Choose cameras: turn Big Screen on or off for each camera in your dashboard.
• Watch in a browser: select Watch here in your dashboard to see the same grid on a computer.

How live streaming works

1. The TV creates a WebRTC connection offer and sends it to our server (app.homefield.tv) with its device token.
2. Our server checks the device token, signs the offer with your Ring access token, which never leaves our server, and sends it to Ring's live-streaming (WHEP) endpoint.
3. Ring answers, and our server returns Ring's answer to the TV.
4. Live video and audio travel directly from Ring to your TV over an encrypted WebRTC connection (DTLS-SRTP). They never pass through Home Field servers.

• Our server handles connection setup only. We never record or store live video.
• Ring ends each live session after about 60 seconds. Big Screen opens a new session before the old one ends, so the picture continues. You may see a brief pause during renewal.
• When you close Big Screen or switch to another app on your TV, Big Screen closes every live session so your cameras can go back to sleep.

Troubleshooting

• The pairing code expired. Codes expire after 10 minutes. Select Try again on the TV to get a new code.
• The pair page says "Connect Ring first." Connect Home Field Big Screen in the Ring app (step 1 above), then reload the page.
• A camera is missing from the grid. Check that the camera is shared with Home Field Big Screen in the Ring app, and that Big Screen is turned on for that camera in your dashboard.
• A tile stays black or says Offline. Check the camera's power and Wi-Fi in the Ring app. Battery cameras that are low on charge may not start live view.
• No sound. Open the camera full screen. The grid is always muted.
• Does live view drain battery cameras? Live viewing uses battery on any camera, in any app, including Ring's own. Close Big Screen when you are not watching.

Remove a TV or disconnect

• To remove one TV, open your dashboard, find Paired TVs, and revoke it. That TV loses access immediately, and any live picture on it stops within a minute.
• To turn off Big Screen entirely, remove Home Field Big Screen in the Ring app under Menu → Apps. Every paired TV stops showing live video.
• To delete your data, go to Settings → Delete my account in your dashboard.

Billing

Big Screen is billed through the Ring Appstore. Cancel from the Ring app under Menu → Apps.

Big Screen documents

Privacy Policy · Terms of Service · Support · Security & Architecture

Home Field Big Screen is a third-party app and is not affiliated with, endorsed by, or sponsored by Ring or Amazon. Ring is a trademark of Ring LLC. Apple TV and tvOS are trademarks of Apple Inc.