Privacy Policy

Home Field ("we," "us") builds seven apps for Ring users: Home Field Vault, which automatically backs up your Ring motion and doorbell clips to cloud storage that you own (Google Drive, Microsoft OneDrive, or an S3-compatible bucket); Home Field Coyote Cam, which identifies coyotes, bears, bobcats, deer and other animals on your cameras and alerts you to the ones you choose; Home Field Big Screen, which shows your Ring cameras live on your television; Home Field Relay, which turns Ring doorbell presses, motion, and offline cameras into text messages and phone calls to the people you choose; Home Field Sensors, which does the same for the Ring sensors you share, such as a flood sensor, a freezer's temperature sensor, or a door's contact sensor; Home Field Uptime, which tells you when a Ring camera goes offline and keeps each camera's uptime history; and Home Field Gate Log, which keeps a log of the vehicles, people, packages, and doorbell presses your Ring cameras report, with a snapshot of each, and can watch for things you describe. This policy explains what we access, what we do with it, and what we never do. We collect as little as possible.

What we access

• Ring account and devices: When you connect Home Field through Ring's official developer platform, we receive access to your Ring device list, device status, and the motion and doorbell events, snapshots, and video clips associated with the cameras you choose to enable, and, for Big Screen, live view of the cameras you share with it. We access this only through Ring's authorized Partner API.
• Your cloud storage (Vault): You connect one storage destination for your clips. In each case we ask for the narrowest access that works:
  • Google Drive: the drive.file permission, which lets us create and manage only the files and folders Home Field itself creates in your Drive. We cannot see, read, or touch any other file in your Google Drive.
  • Microsoft OneDrive: access to Home Field's own app folder (Apps/Home Field), plus your Microsoft account's email address so you can see which account is connected. We cannot see, read, or touch any other file in your OneDrive.
  • S3-compatible storage (for example Backblaze B2, Cloudflare R2, Wasabi, or Amazon S3): the endpoint, region, bucket, folder name, and access key you enter. We use the key only to write, read, and delete Home Field clips under that folder in the bucket you chose.
• Account basics: Your email address, used to sign you in and send optional recap emails.
• Sign-in and device details: When you use your Home Field dashboard, we record the IP address you connect from, the approximate location our hosting provider derives from it (city, region, country), your browser and device type, and the link or page that first brought you to Home Field. We use these to support your account and to understand how customers find us, and we never sell or share them.
• How you use the apps: When you are signed in to the Home Field web app, the phone and tablet app, or Big Screen, we record which screens and app tabs you open, whether an app's promo video was on screen, played, or watched to the end, which pictures you open, and which clips, sightings, log entries, and alerts you open or play, with the time and the kind of device. This record is tied to your account, and we use it only to improve Home Field and to support your account. It never includes your video, your snapshots, your camera names, or your contacts. No third-party analytics service receives it, and we never sell or share it or use it for advertising.
• Paired televisions (Big Screen): When you pair a TV, we record a name for it, when it was last seen, and a hashed access token. The TV never receives your Ring credentials or tokens.
• Ring events and snapshots (Relay): For the cameras and doorbells you connect, we receive Ring's event notifications (the event type, such as a doorbell press, motion, or a camera going offline or back online; the motion category Ring assigns, such as person, vehicle, or package; the time; and the device ID), your device names, and whether each device is online. When an event triggers an alert, we retrieve one still snapshot of that moment through Ring's Snapshot API.
• Contacts you add (Relay, Sensors, and Gate Log): The names, mobile phone numbers, and optional email addresses of the people you choose to alert, such as family members or neighbors, and a record of each person's consent: when and how they accepted, which kinds of alerts (texts only, or texts and calls) they allowed, and the IP address and browser of the device they accepted from.
• Alert settings (Relay): The alert rules you set (which cameras, which events, what hours), your escalation order, your time zone for schedules, and any outgoing webhook addresses you enter.
• Sensor events and readings (Sensors): For the Ring sensors you share with Sensors (contact, flood and freeze, temperature and humidity, and air quality sensors), we receive Ring's event notifications (the event type, such as open, closed, wet, dry, a temperature or humidity reading, a carbon monoxide or air quality level, tampering, or offline; the time; and the device ID), your sensor names, each sensor's status and battery level, and the limits you set in the Ring app, which we read but never change. If you pair a door's contact sensor with a camera, we retrieve one still snapshot from that camera when the door opens. Sensors uses the same contacts and alert settings described for Relay.
• Camera status (Uptime): For the cameras and doorbells you share with Uptime, we receive Ring's online and offline notifications (the event type, the time, and the device ID), your device names, and whether each device is online. We keep the times each camera went offline and came back, to show its uptime history, and a record of each alert we send you. Uptime receives no video and no snapshots.
• Arrivals log (Gate Log): For the cameras and doorbells you share with Gate Log, we receive Ring's event notifications for doorbell presses and for motion (the event type, Ring's motion category, the time, and the device ID), and your device names. For each logged entry we store the camera name, the kind (vehicle, person, package, doorbell, or other motion, which is off unless you turn it on for a camera), the times, Ring's event ID, and one snapshot from Ring at that moment. If you use AI watches, we also store the watches you write (a name and a short description of what to look for) and, for each entry, which of your watches matched and how sure the check was. Gate Log does not read license plates and does not identify people.

What we do with it

• Vault: When one of your selected cameras records a motion or doorbell event, we retrieve that clip from Ring and stream it directly into the storage you connected, organized by camera and date.
• Claim Kit (a Vault add-on you start yourself): When you pick a time window and create a report, we copy that window's recordings from every camera Vault backs up, take up to three still frames per Ring event, and build one report: a timeline, the stills, the original video files, and a PDF summary with a SHA-256 fingerprint for each file. You can share a report with a private link that expires after 7, 30, or 90 days and that you can turn off at any time.
• Coyote Cam: When a camera you enabled records a motion event, we retrieve a snapshot of that moment and analyze it with an AI vision model solely to identify any animal in it. If it is not an animal you chose to be alerted about, the snapshot is discarded; we keep only a short record of the result (time, camera, and the animal's name, if any) so you and we can measure accuracy. If it is, we save the snapshot and video clip of that sighting to your account so you can view it, we alert you by email (and text, if you opted in), and you can choose to share a sighting with its private link.
• Big Screen live view: When you open Big Screen on your television, the TV asks our server to start a live view of a camera you shared. Our server signs that request with your Ring access token, sends the TV's connection offer to Ring, and returns Ring's answer to the TV. That exchange is connection setup only. The live video and audio then travel directly from Ring to your TV over an encrypted WebRTC connection and do not pass through Home Field servers. We never receive, record, or store live video or audio. Each live session is closed explicitly when you stop watching, so your cameras are not held awake.
• Big Screen saved clips: If you also use Vault, Big Screen can play clips Vault already saved. Those clips are read from your own storage and streamed through our server to your TV in transit only; they are not copied or stored. If you also use Coyote Cam, Big Screen can play the sighting clips Coyote Cam already keeps, as described above.
• Relay alerts: When a Ring event matches one of your alert rules, Relay sends a text message or places a phone call to the people in your escalation order, one after another, until someone acknowledges the alert by tapping Got it in the text or pressing 1 on the call. Each text links to a private alert page that shows the alert and its snapshot. Each call uses text-to-speech to read the alert title aloud. Relay skips anyone who has not accepted an invite, and calls only people who allowed calls. We keep a record of each alert: its title, time, camera name, snapshot, who was texted or called, and who acknowledged it.
• Relay outgoing webhooks (optional): If you add a webhook address, for example for Home Assistant, Slack, or Discord, Relay sends each alert to that address. Slack and Discord receive a short message with the alert title, camera name, any alert details, and the link to the alert page. Every other address receives a signed message with the alert's ID, type, severity, title, details, camera name, the time it was created, and the link to the alert page. Anyone who opens that link can see the alert and its snapshot and acknowledge it. Webhooks are off unless you add one, and once an alert reaches the service you chose, that service's own privacy policy applies.
• Sensors alerts: When a sensor event matches one of your alert rules, for example water detected in the basement or a freezer above its limit, Sensors texts and then calls the people in your escalation order, one after another, until someone taps Got it or presses 1 on the call, and sends an all clear when the sensor is back to normal. Carbon monoxide readings are passed on as urgent texts; Sensors is not a smoke or carbon monoxide alarm. We keep a record of each alert: its title, time, sensor name, any door snapshot, who was texted or called, and who acknowledged it.
• Uptime alerts: When a camera you shared stays offline longer than the wait you chose (10 minutes unless you change it), Uptime sends you one text, or an email if you have not verified a phone, and a note when the camera is back with how long it was down. A camera that keeps dropping gets one alert, not one per drop. If you leave the weekly report on, we email you each camera's uptime every Monday. Uptime alerts only you, and uses no AI.
• Gate Log: When Ring reports a vehicle, a person, or a doorbell press on a camera you shared, Gate Log adds it to your log with Ring's snapshot, and combines repeats from the same camera within a short window into one entry. You can filter the log and export it as a spreadsheet. If you turn on after-hours alerts, an arrival during your quiet hours texts you, or the people in the escalation order you pick, until someone taps Got it. If you turn on the daily summary, we email you yesterday's counts. AI watches are optional and off until you turn them on: you describe what to look for, such as "a white delivery van," and Gate Log checks each new snapshot from the cameras you chose against your watches, tags the entries that match, and, if you ask, alerts you. See AI and human review.
• We store a small amount of metadata in our database: which devices you enabled, a log of saved clips and sightings and when, and your access tokens.
• Access tokens for Ring, Google, and Microsoft, and any storage access key you enter, are encrypted at rest and used only to perform the services you asked for.

What we never do

• Vault backups never keep copies of your video clips on our servers. Clips pass through our system in transit and land in your own storage; we do not retain them. The one exception is a Claim Kit report you create yourself: its video files, stills, and PDF are stored privately in your Home Field account until you delete the report or remove Vault. Coyote Cam stores media only for sightings of animals you chose to be alerted about, and you can delete any sighting at any time.
• No human watches your footage, and we never share it with anyone unless you choose to share a sighting link yourself, or Relay sends an alert snapshot to the people and webhook addresses you chose.
• We do not sell your personal information or your Ring data to anyone, ever.
• We do not access any content in your Google Drive, OneDrive, or bucket other than the files Home Field created.

AI and human review

• Vault backups do not use artificial intelligence or machine learning. Any motion category label comes from Ring's own device features, not from us.
• Claim Kit uses an AI vision model (Google's Gemini API) for one purpose only: writing a short, neutral description of what is visible in the still frames of each event in a report you create, such as how many people or vehicles appear and what they do. The description never identifies anyone, never guesses age, sex, race, or ethnicity, never describes faces, and never reads license plates, house numbers, or other text. Each one is labeled "AI description, verify against video." This is inference only, and your data is never used to train any AI model.
• Coyote Cam uses an AI vision model (Google's Gemini API) for one purpose only: identifying which animal, if any, a motion snapshot from your own camera contains. This is inference only — your data is never used to train any AI model, ours or anyone else's. Because no customer data is used for training, there is nothing to opt out of and no opt-out that affects your service. We do not perform facial recognition or identify people, and we derive no biometric, health, or location information. You can turn detection off per camera, or disconnect entirely, at any time in Settings.
• Gate Log's AI watches are optional and off until you turn them on. When you describe what to look for, an AI language model (Google's Gemini API) receives only the words you type and drafts a watch, which does nothing until you review and save it. Once AI watches are on, an AI vision model (Google's Gemini API) receives each new snapshot from the cameras a watch covers, together with your watches' descriptions, and answers only yes or no for each watch, with how sure it is. It writes no description of the snapshot. It never receives your camera names, times, contacts, or any other Ring data. Gate Log refuses watches that would read a license plate, house number, or other text, identify a person, or sort people by sex, age, race, ethnicity, or religion. Matches can be wrong, so each one is labeled as an AI match. Logging itself stays rule-based on Ring's own labels. This is inference only, and your snapshots and words are never used to train any AI model. Turn AI watches off at any time on the Gate Log page.
• Big Screen does not use artificial intelligence or machine learning. It shows your cameras live and analyses nothing.
• Relay uses an AI language model (Google's Gemini API) only when you ask it to: "Create an AI alert" turns the words you type into a draft alert, and the connect helper turns them into setup steps for another app. The AI receives only the words you type. It never receives your camera names, contacts, phone numbers, video, snapshots, or any Ring event data; Home Field matches what you wrote to your own cameras and contacts on our servers. A drafted alert does nothing until you review and save it. Deciding which alerts to send stays rule-based: Relay matches Ring's event type, Ring's own motion category, the camera, and the time against the rules you set. This is inference only, and your words are never used to train any AI model.
• Sensors uses an AI language model (Google's Gemini API) only when you ask it to: "Create an AI alert" turns the words you type into a draft alert, and can suggest which kind of Ring sensor would make an alert possible. The AI receives only the words you type, never your sensor or camera names, readings, contacts, or any Ring data. A drafted alert does nothing until you review and save it. Deciding which alerts to send stays rule-based: Sensors compares each sensor event and reading against the rules and limits you set. This is inference only, and your words are never used to train any AI model.
• No employee or human ever views your video. Media is processed automatically and is never opened, reviewed, or analyzed by anyone at Home Field.

How long we keep data

We keep the minimal metadata described above only while your account is active. The record of how you use the apps is kept for 400 days and deleted with your account. When you disconnect or delete your account, that metadata is deleted immediately (within seconds) and our access to your storage is removed: we revoke our Google access, and we delete your OneDrive tokens or storage access key. Vault backups never store your video. A Claim Kit report you create, with its video files, stills, and AI descriptions, is kept until you delete it or remove Vault, and is deleted with your account. Your clips live only in your own storage, for as long as you keep them there. If you turn on Clip cleanup in Settings, Home Field deletes its own clips older than the period you choose, or its oldest clips when your storage is full. It is off unless you turn it on, it never deletes anything Home Field did not create, and on Google Drive it keeps any clip you star. Coyote Cam keeps the snapshot and clip of each confirmed sighting until you delete the sighting or your account; snapshots that do not contain an animal you chose to be alerted about are discarded immediately and never stored. Big Screen stores no video at all; for each television you pair we keep only a name you can see and a hashed access token, removed the moment you unpair the TV or disconnect the app. Relay keeps each alert record and its snapshot while Relay is connected, and deletes them when you disconnect Relay or delete your account. Snapshots are stored privately and shown only through links that expire after 5 minutes. Relay's alert timing records are deleted automatically after 30 days. When you disconnect Relay, we also delete your alert rules, escalation order, webhooks, settings, device records, and Ring access tokens. Your contacts and their consent records are deleted at the same time, unless another Home Field app that alerts the same contacts is still connected, in which case they are deleted when that app is disconnected too. Raw event notifications from Ring are deleted automatically 30 days after we receive them. Sensors keeps each alert record and any door snapshot while Sensors is connected, and raw sensor events are deleted automatically 90 days after we receive them. When you disconnect Sensors, we delete its sensor events, device records, alert rules, alerts, snapshots, and Ring access tokens; contacts are handled the same way as for Relay. Uptime keeps each camera's outage history for 90 days and deletes older outages automatically; when you disconnect Uptime, we delete its outage history, camera status, settings, alerts, device records, and Ring access tokens. Gate Log keeps log entries, their snapshots, and their AI watch matches for 90 days and deletes older ones automatically, along with raw event notifications older than 90 days; when you disconnect Gate Log, we delete every entry, snapshot, AI watch, match, setting, alert, escalation order, device record, and Ring access token, and contacts are handled the same way as for Relay.

Third parties we use (sub-processors)

We share the minimum data needed to run the service with the providers below, and with no one else. We do not sell or share your data for advertising.

• Ring / Amazon — source of your device list and clips, via Ring's official Partner API.
• Google — your Google Drive, if you connect it, where your clips are stored.
• Microsoft — your OneDrive, if you connect it, where your clips are stored.
• Your S3-compatible storage provider — the bucket you connect, if you choose one, where your clips are stored.
• Google Gemini API — Coyote Cam's snapshot classification, Claim Kit's still descriptions, the alert drafts you request in Relay and Sensors, and Gate Log's optional AI watches (inference only; not used for model training).
• Supabase — authentication, database (encrypted tokens and clip metadata), and private media storage for Coyote Cam sightings, alert snapshots, and Gate Log snapshots.
• Vercel — application and website hosting, and visit counts for homefield.tv: the pages viewed, the site or post that sent the visit, and which store and sign-up buttons were clicked. Vercel Web Analytics uses no cookies and no personal identifiers, and it never sees your Ring account or clips.
• Google STUN servers — Big Screen uses Google's public STUN servers to help your TV find a network path to Ring. They see your TV's network address, never your video.
• Twilio SendGrid — sending your sign-in codes, recap emails, Uptime's weekly report, and Gate Log's daily summary.
• Twilio — sending the text messages described below, if you opt in, and, for Relay, Sensors, Uptime, and Gate Log, sending alert texts and, for Relay, Sensors, and Gate Log, placing alert phone calls, including reading the alert title aloud with text-to-speech.

Text message (SMS) alerts

Home Field can optionally send you text messages — for example, security and wildlife detection alerts from your own cameras (with a link to view the clip) and sign-in codes. Texts are sent only if you opt in by entering your mobile number in the app's Settings and confirming it with a verification code. Message frequency varies with activity on your cameras. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help; you can also turn off text alerts in Settings.

Relay, Sensors, and Gate Log alerts to people you add: Relay, Sensors, and Gate Log can also send alert texts and place alert phone calls to the contacts you add. Each contact receives one invite text naming you and the app, and receives no alerts until they accept. On the invite page they choose texts only, or texts and automated calls. A contact who accepts by replying YES gets texts only. Alerts can reach US and Canadian (+1) numbers only. Any contact can reply STOP at any time to stop all texts, and can hang up on any call.

Contacts you add: Add only people who have agreed to hear from you. You are responsible for having their permission to give us their name and phone number. Their numbers are used only to deliver your alerts, and they can opt out at any time by replying STOP or by asking us at support@homefield.tv.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number is used solely to deliver the messages described above.

Your privacy rights

• Access and review: Your saved clips are in your own storage; your device list and clip history are shown in the app.
• Deletion and data-subject requests: Delete everything we hold at any time from Settings ("Delete my account"), or email support@homefield.tv. Deletion is effectively immediate.
• Opt out and control: Choose which cameras and event types are backed up, turn animal detection on or off per camera, choose which animals alert you, choose which cameras appear on your television, turn the monthly recap email off, set clip cleanup, or disconnect Ring or your storage at any time in Settings.
• Paired televisions: Every TV you have paired is listed in Settings, and revoking one cuts off its access immediately.

Your data and deletion

• The clips saved to your storage are your property. They stay there whether or not you keep using Home Field.
• When you disconnect Home Field (from Ring, from your Google or Microsoft account, or by asking us), we delete all the data we hold about you: tokens, storage access keys, device records, and clip logs. We also revoke our Google access. To remove Home Field from your Microsoft account as well, visit account.live.com/consent/Manage. The clips already in your storage are untouched, because they belong to you.
• To request deletion at any time, email support@homefield.tv.

Security

Access tokens and storage access keys are encrypted with AES-256 before storage. We follow the security and data-handling requirements of the Ring Appstore developer program.

Children

Home Field is not directed to children under 13 and we do not knowingly collect their information.

Changes

If we change this policy, we will update the date above and, for material changes, notify you by email. That includes changes to our AI capabilities — new detection features, meaningful changes in accuracy, or any change in how snapshots are analyzed.

Contact

Questions about privacy? Email support@homefield.tv.

Home Field is a third-party app and is not affiliated with, endorsed by, or sponsored by Ring or Amazon. Ring is a trademark of Ring LLC. Google Drive is a trademark of Google LLC. OneDrive is a trademark of Microsoft Corporation.